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Escape to a tranquil forest where the earthy richness of patchouli, crisp apple, and delicate muguet create a haven of natural warmth. Experience the soothing touch of our hydrating body wash infused buffer as it glides effortlessly, delicately cleansing and exfoliating your skin, leaving it irresistibly soft and dreamy.
Benefits
Fragrance Notes
How to Use: Place sponge under water, squeeze to absorb. Massage in a circular motion to cleanse the skin. Squeeze out excess water after each use.
Key Ingredients: Yuzu Extract, Edelweiss Extract, Vetiver Root Extract, Glycerin, Fragrance, Water.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please email customerservice@spongelle.com for a return authorization form.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@spongelle.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@spongelle.com and send your item to: 220 W. Ivy Ave. Suite B Inglewood CA 90302
Shipping
To return your product, you should mail your product to: 220 W. Ivy Ave. Suite B Inglewood CA 90302
You will be responsible for paying for your own shipping costs for returning your item if no error was made on our behalf. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Returns allowed within 30 days of purchase.